Celestyal Cruises is unveiling a rebranded travel advisor education and training platform.
“Celestyal Campus” will relaunch as “Celestyal Stars” on December 1, just in time for wave season. Travel advisors can access the platform via the brand’s trade portal, Celestyal Compass.
“Celestyal Stars is designed to empower and inspire our valued travel partners,” says John Diorio, vice president of business development for North America for Celestyal Cruises. “By making learning more engaging and rewarding, we’re giving advisors the tools and confidence to showcase the very best of Celestyal to their travelers—from our smaller ships and more personal service to our destination immersion and port-intensive itineraries that bring our heartfelt journeys to life.”
The platform features 16 training modules that cover topics ranging from brand identity to ship specifications to destination information. The refreshed program will also include tailored educational paths, inviting travel advisors to advance through Bronze, Silver, Gold and Platinum certifications.
Advisors will earn shareable certificates and digital badges. Each level will feature incentives such as exclusive advisor rates, discounts and giveaways.
“The new tiered certification process recognizes their expertise and commitment, while our enhanced incentives celebrate their success,” says Diorio. “The trade is central to our growth, and this investment reflects our dedication to strengthening those partnerships.”
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