Hyatt Hotels & Resorts announced that its Hyatt
Inclusive Collection resorts in Jamaica have suspended normal hotel operations
due to Hurricane Melissa.
The resort brand revealed that it was conducting a detailed
assessment to determine the extent of the physical damage to all properties. As
a result, eight of its properties in Jamaica have suspended operations and are
not accepting new reservations through January 31, 2026.
The hotels include Breathless Montego Bay Resort & Spa, Dreams
Rose Hall Resort & Spa, Hyatt Zilara Rose Hall, Hyatt Ziva Rose Hall,
Secrets St. James Montego Bay, Secrets Wild Orchid Montego Bay, Jewel Grande
Montego Bay Resort & Spa, and Zoëtry Montego Bay Jamaica.
A Hyatt spokesperson shared the following statement about
closing its properties and shutting down reservations until the start of 2026:
“We understand that severe weather can impact your travel
plans. For the latest updates during inclement weather, please check this site
regularly. The wellbeing of our guests is our top priority. In the event of a
weather-related emergency, our experienced resort management and staff are
fully trained and equipped to ensure our guests’ safety.”
Hyatt has waived cancellation fees for stays booked directly
with Hyatt through November 30, with refunds issued for deposits and
prepayments for canceled stays on these dates, including prepaid rates.
For reservations made online or through travel advisors,
guests may contact their booking provider for information and assistance.
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